Are you having trouble with BuckeyePass authentication?
Issue with push notifications
Some students are having a problem logging into services that require authentication with BuckeyePass/DUO Mobile (Ohio State’s authentication system)
because they aren’t receiving push notifications.
The solution is to request a passcode instead of a push notification to complete authentication. Here’s how to do that.
When you attempt to access a service requiring BuckeyePass authentication, a screen will pop up with the authentication method being used. Select Other options and then select “Duo Mobile passcode.”
Open the Duo Mobile app on your device and find a temporary passcode under the Ohio State University account. That passcode can be used to complete authentication.
More resources:
Download the Duo Mobile app to your phone.
Register and add devices: Go to buckeyepass.osu.edu and select “Register/Manage Devices.”
Still having problems? Reach out to IT Help and Support.